One of the key areas of our work centers around AI and how it can improve people’s financial lives including those traditionally underserved. The proliferation of AI highlights the need for collaboration amongst established and newer entrants to ensure that the potential disruptive changes are a positive one for everyday citizens.
Incumbent financial services players such as banks and bureaus are perceived as representing the entrenched systems that benefit the few. Advancements in data science and AI present an opportunity for change. Fintech players have gotten a lot of traction amongst consumers by making it convenient to access financial services but still the fundamental financial exclusion faced by millions of consumers and businesses are still unsolved.